

JO & TOM
WHO WE ARE

ChangeHub
ChangeHub has worked with international organisations all over the world for more than 30 years, helping them to connect their people strategy with real, day-to-day organisational practice.
Combining strategic understanding with practical solutions, ChangeHub brings extensive experience in HR process design, organisational change, and practical leadership and people skills development.
Jo & Tom
Jo and Tom typically find themselves working with organisations with a high stakes purpose, a complex technical mandate and a pressure to deliver. Their passion lies in connecting what the organisation is trying to achieve with what people need to say, do, and practise day to day. They design and apply practical, bespoke solutions to help that ambition become real in practice.





Jo Marshall, Director
Jo is a qualified HR professional, facilitator, coach and consultant with extensive experience of supporting major international organisations in the private, public and not-for-profit sectors, including multiple UN Agencies worldwide, General Motors, Diageo and The UK Government.
For more than 35 years, Jo has been invited back by her clients to help them identify how their people processes can be improved to support organisational change, and design leadership and staff development interventions that shift and embed the skills, behaviours and approaches needed for future organisational and individual success.
Jo's experience includes organisational culture change, strategic HR process design, leadership development, performance management, competency-based assessment and selection, and people skills development.
Specialising in Leadership Development and Occupational Psychology, Jo is a Fellow of the Chartered Institute of Personnel & Development (FCIPD), recognising her contribution to culture change and leadership development.

Tom Cole, Director
Tom brings experience from education leadership, programme design, facilitation, mentoring and communication, with a strong focus on helping people make sense of complex information, decisions and development needs.
His background includes leading post-16 education, designing progression and development programmes, supporting staff and students through complex choices, and creating practical interventions that help people build confidence, clarity and direction. He has worked across leadership, careers, destinations, academic development and staff support, with particular experience in helping individuals and teams communicate clearly under pressure and turn ideas into structured action.
Tom’s particular passion is helping expert practitioners move into leadership, facilitation and development roles. He is interested in the point at which people are no longer only responsible for doing the work well, but for helping others understand it, learn from it, contribute to it and carry it forward.
His contribution to ChangeHub strengthens the connection between learning design, communication, leadership development and practical delivery. He helps organisations turn knowledge, experience and complex work into useful learning, clear communication and development that people can apply in real situations.

Jo and Tom have shone a bright light on the fact that our success is
100% dependent on leveraging the
strengths and passion of our Directors, Managers and Staff.